Introduction
At Right Weigh Scale (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rwscale.com (the “Site”) or use our services. By using our Site or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Personal Information
We may collect personal information that you provide to us directly, including but not limited to:
- Name
- Contact details (e.g., phone number, email address)
- Business information (e.g., company name, industry)
- Service requests and details
2. Usage Data
We may collect information about how you access and use our Site, including:
- IP address
- Browser type and version
- Pages you visit on our Site
- Time and date of your visit
- Time spent on each page
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our services, including scale installation, calibration, repairs, and other related solutions.
- Customer Support: To respond to your inquiries, provide customer support, and address any issues or concerns.
- Communication: To send you updates, promotional materials, and other information related to our services, with your consent.
- Analytics: To analyze usage patterns and improve our Site and services.
- Legal Compliance: To comply with legal obligations and resolve disputes.
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and email service providers. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
- Access and Correction: You may request access to or correction of your personal information by contacting us using the details provided below.
- Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: