PRODUCT WARRANTY: UPTO 5 YEARS

PRODUCT WARRANTY:

 UPTO 5 YEARS

Beginning January 1, 2023, we extended the warranty on nearly all our scales and balances to up to five years.

Why? Because we stand by the quality and durability of our products, and we want you to have the same confidence.

PRODUCT WARRANTIES:

Refer to the table below to find out which products now come with extended warranties:

Range

Current Warranty

Equinox EAB/EPB/ETB Semi-Micro, Analytical and Precision Balances

Solis SAB/SPB/STB Semi-Micro, Analytical and Precision Balances

Luna LAB/LPB/LTB/LBB Analytical and Precision Balances

Nimbus NBL Heavy Duty Precision Balances

PMB Moisture Analyzers

Anti Vibration Table

AGB AGF Bench and Floor Scales

Cruiser CCT & CDT Bench Scales

Cruiser CKT & CKT-M Checkweighing Bench Scales

GBC GFC Parts-Counting Bench and Floor Scales

GBK GFK Checkweighing Bench and Floor Scales

Gladiator GGS/B/F/L Waterproof Scales

GB GF Platforms

GC Counting Indicators

GK GK-Mplus Checkweighing Indicators

TBB Triple-Beam Mechanical Balances

W Series Waterproof Platforms

Aqua ABW Washdown Scales

Aqua ABW-S Stainless Steel Waterproof Scales

BCT Label-Printing Bench and Floor Counting Scales

BKT Label-Printing Bench Scales

Core CQT Portable Compact Balances

CPWPlus Bench and Floor Scales

Highland HCB Portable Precision Balances

Latitude LBX Compact Bench Scales

Swift SWZ Price Computing Retail Scales

MDW Physician Scales

MTB Baby and Toddler Scales

AE403 Waterproof Indicators

PT Industrial Platform Scales

PTM Drum and Wheelchair Platform Scales

AELP Pallet Beam Scales

SHS, LHS & IHS Industrial Crane Scales

AE503 504 Label Printing Indicators

Dune DCT Compact Balances

CBX Compact Balances

CB Compact Balances

PTSplus PTT Pallet Truck Scales

STEP-BY-STEP WARRANTY CLAIM PROCESS:

STEP-BY-STEP WARRANTY

CLAIM PROCESS:

The warranty claim process is simple:

  1. Register your product online through our Product Registration page.
  2. To file a claim, contact your local Adam service center via phone, email, or online chat.
  3. If our Technical team cannot resolve the issue over the phone, you’ll be asked to send the product in for a thorough inspection and evaluation. We’ll then provide you with the evaluation details.
  4. If repairs are needed, our qualified service engineers will fix your product and return it to you.
  5. If the issue is covered by the warranty but cannot be repaired, we’ll replace the product at no cost.
 
Custom Applications

Quick response time and the customizable nature of the applications for the balance scale.

Fast Responsive Time

Rightweight balance scale, highlighting its quick response time.

Full Service & Support

Comprehensive service and support offered.